Classmates.com told Anthony Michaels that former classmates were looking for him. If only he would upgrade to a premium membership, they would put him in touch with his school buddies. So Michaels paid the money. Then he discovered that no one was looking for him. Now he's brought a class-action suit against classmates.com for deceptive advertising.

There's a fine line in advertising between what's legal and what's not. "Puffery," which is defined as making exaggerated claims that the average consumer would never take literally, is legal. Example: "You'll love it!" However, making specific, factually misleading claims is illegal. For instance, you can't claim that a product regrows hair if it doesn't.

Classmates.com seems to be on the illegal side of that line, so I predict they'll end up paying out money in this suit.

Apparently John McCain's campaign has access to the same time machine used by the Chinese journalists at Xinhua News who reported the launch of the Shenzhou VII spacecraft (including the astronaut's dialogue) hours before it happened. (See previous post.)

McCain's campaign has been running an ad in the Wall Street Journal's online edition declaring that "McCain Wins Debate," which is a bold assertion considering that the debate will only happen tonight.

Link: Washington Post

Margriet Oostveen describes in Salon.com how she composed phony letters-to-the-editor on behalf of the McCain campaign:


This is called "astroturf" (i.e. an artificial grassroots campaign). It's a popular campaign strategy. Basically a variation on the fake testimonial technique in advertising.

Some notable moments in the history of Astroturf:

• In 2003 democrats noticed similar letters in support of President Bush's economic policies appearing in papers such as the Boston Globe, the Cincinnati Post, and the Fort Worth Star-Telegram. The letters all began with the line: "When it comes to the economy, President Bush is demonstrating genuine leadership." The letter was traced back to a Republican website, gopteamleader.com, that had posted it and was encouraging readers to print it out and send it to local papers.

• In 1997, when the Justice Department was suing Microsoft for violating antitrust laws, Utah's attorney general noticed he was receiving numerous pro-Microsoft letters peppered with similar phrases such as "strong competition and innovation have been the twin hallmarks of the technology industry." Upon closer investigation, he discovered that some of the letters came from people who were dead. It turned out Microsoft was composing the letters and then sending them to individuals who had expressed positive sentiments about Microsoft in phone polls. The individuals were instructed to sign the letters and forward them to their attorney general. But unfortunately for Microsoft, some of the individuals had died in between being polled and receiving the letter. Their family members, thinking the letter was some kind of official document, had signed the letter and forwarded it on with a note explaining the situation, thereby exposing the whole scheme.

(Thanks, Bob and Joe!)

There probably is some sound marketing psychology to the idea that if people are seen lining up for something, other people will assume it's desirable. I've often suspected that those people who line up to buy Sony Playstations (or whatever the product might be) are getting paid. From Scotsman.com:

Osteria L’Intrepido, a restaurant in Milan, Italy, was recently awarded Wine Spectator's Award of Excellence for its wine list. Problem is, Osteria L'Intrepido doesn't exist. It was a hoax restaurant created by Robin Goldstein (author of The Wine Trials) which he created to test the validity of Wine Spectator's award program.

Goldstein's description of the hoax can be read here. Wine Spectator's response is here.

If you don't know much about Wine Spectator's award program (as I didn't) this article in the NY Times provides some good background. Basically, the awards have long been recognized as a bit of a joke within the restaurant industry. Almost everyone who sends in the $250 application fee along with a copy of their menu and wine list gets the award. It's the restaurant equivalent of getting a Brillante Weblog Premio Award.

However, most restaurant goers don't know that. (I didn't.) And they're likely to be impressed by seeing a Wine Spectator Award of Excellence plaque hanging on the wall. That's the whole idea. It's a marketing scheme masquerading as an award program.

For Wine Spectator and their awardees it was a cozy little arrangement. I'm sure they never figured that someone would pay the $250 application fee just to poop on the party. (Thanks to Joe Littrell and Cranky Media Guy)

Product placement has reached the TV news. On the desk in front of the anchors of Las Vegas's Fox 5 TV news sit two cups of McDonald's iced coffee. McDonald's is paying for the coffee to be there. But the best part: it's not real coffee. It's just a plastic simulation of iced coffee. From the Las Vegas Sun:


The Las Vegas news isn't alone in doing this. Lots of news shows are joining in. I think I've seen similar cups on the San Diego news. I'd like to see one of the anchors forced to drink the cup down. (Thanks, Bob!)

Just as popular recently as the Office Freakout video (posted about below), has been a video titled "Wii Fit - Why You Should Buy It For Your Girlfriend." It's one minute of a girl in her underwear working out with the Nintendo Wii Fit as her boyfriend ogles her.

There's been a lot of speculation that the video is a (not-so) covert marketing campaign by Nintendo. People grew even more suspicious after it was discovered that the woman in the video, 25-year-old Lauren Bernat, and her boyfriend, 30-year-old Giovanny Gutierrez, both work in advertising. Even better, they both specialize in internet advertising. But Nintendo insists it had nothing to do with the video. The Telegraph reports:


Nintendo may not have created it, but I'm sure their pr people have been busy trying to spread the word about it, once they realized the interest it was attracting. Of course, it could also be a "sub-viral" campaign (defined as a viral campaign a company creates, but then denies having any hand in.)

For the past few weeks a video (apparently Russian) of some guy freaking out at his office has been doing the rounds. Tobester posted about it in the forum, speculating that it was real. But no, it isn't. Wired reports that it was covert marketing for the upcoming movie Wanted, starring Morgan Freeman and Angelina Jolie:

Todd Davis, CEO of LifeLock, claims his company offers such a high level of identity-theft protection that he's willing to advertise his own social-security number. (It's 457-55-5462.) He's that sure no one is going to be able to steal his identity. Many criminals are quite happy to take him up on the challenge. From Yahoo! News:


Jeremy Clarkson of Top Gear was recently involved in a similar situation. He published his bank account code, claiming it was impossible for people to use it to steal money from him. Someone promptly used it to create a direct debit from his account.

The bigger issue, says attorney David Paris who's participating in a class-action suit against Lifelock, is that the company charges people $120 a year for an ineffective service: "Paris noted that LifeLock charges $10 a month to set fraud alerts with credit bureaus, even though consumers can do it themselves for free."

I get a couple calls a month from my credit card company trying to sell me their identity theft service. The last time they called (about two days ago) the telemarketer launched into her sales pitch and then suddenly yawned loudly in my ear. I appreciated the sentiment but hung up on her. I always hang up on telemarketers. Anyway, it seems to me that identity-theft services are a waste of money. I'd rather be careful and hope nothing happens, rather than guarantee I'll lose money by paying it to a protection company while still being at risk of identity theft.

The models in Dove's "Real Beauty" campaign (whose tagline was "we believe real beauty comes in many shapes, sizes and ages") may have benefitted from some "digital plastic surgery." From The Telegraph:


Dove's ad agency is denying it, insisting that they have no record of Dangin working on that campaign.

From the Wired music blog: "It appears that the company [Ticketmaster] hired someone or something to create fake Facebook friends in order to look more popular to other Facebook users."

I can understand why Ticketmaster would need to create fake friends. I recently bought tickets to see The Cure. After paying $35 for each ticket, I found out I also had to pay a $20 "convenience charge" to Ticketmaster, which didn't make me feel very friendly toward them.

Arthur Davis, who ran a New York-based model agency in the 1950s, hit upon a novel way to get his models featured in newspapers. He simply invented titles they had supposedly won, awarded by important-sounding but fictitious organizations. For instance, he might claim that one of his models had just been chosen "Miss Perfect Profile" by the "Plastic Surgeons Institute." Or that another had been chosen "Miss Secret Mission" by the "Canadian Northwest Mounties Organization." Newspapers would invariably run their photos. Shown is "Miss Perfect Profile." More info (and pictures of his models) in the hoaxipedia.

I wonder what titles the Museum of Hoaxes could award? Miss Pareidolia? Miss Statement of Facts? Miss Informed?